Under the general direction of the Front Office Manager or his / her delegate and within the limits of
established Langham Hotels Group brand and local policies and procedures, responsible for all
activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests,
escorting the guests to the room and assisting them with inquiries. Promotes the desired work culture
around the five core values of Trust, Integrity, Respect, One Team and Service of the Langham Hotels
Group and the brand ethos.
服从前厅部经理或授权主管的全面指示，执行和遵循朗廷酒店集团和当地酒店的政策和程序，负责前台的相关工作，协助客人入住，退房，陪同客人到房间以及协助其他相关的要求。发扬企业工作文化的5个重要价值，信任，诚信，尊重，一个团队与服务朗廷酒店集团的品牌。